View conversation · bigbasket @bigbasket_com 7h Replying to @kapilwajapey Thanks for sharing your particulars. We have been getting this checked and will get back again for you Soon having an update. Kindly spare us a while.
At bigbasket your purchasing experience is our precedence and we would like to understand how we are able to make improvements to our app in addition to expert services.
See discussion · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience prompted. Could you make sure you help us with your registered contract details, we will likely have this checked.
Deliberately attempting to fool buyers. I positioned get two times back plus the supply guy contacted me only once to verify my address. He was simply a society far from me and he mentioned he couldn’t uncover my address and still left for one more location without having even informing me. Then i contacted buyer care plus they explained to he simply cannot arrive now so rescheduled my buy to upcoming working day morning slot And that i obtained confirmation message that I might get my grocery in morning slot. Up coming day i waited complete day but no phone no term from them, infact i made an effort to Call them Nonetheless they no reaction and after that afterwards past night time by some means contact matured to customer care and so they stated they misplaced order so would exchange and buy and obtain it sent up coming day evening slot !
Changes in weights are charged to our wallets after which afterwards in orders are extra towards the cart. Nowadays when i purchased in two orders there was adjustment of 2 rs Each and every and a single was to the merchandise they mis-shipped and afterwards refunded.
This isn't plenty of now what they did was taken off certainly one of my merchandise from the checklist with no informing me ! I called them numerous moments to get it incorporated plus they were declaring its not out there any more lastly they added it i dont understand how they managed or how they were being fooling me ahead of that! At last these days purchase was provide by the due date and supply guy attained my deal with with no even contacting me (dnt knw how he got my address which 2 times ago he was unable to get). Now they shipped Completely wrong product and supply boy was expressing item is exact as purchased i dont understand how these men are jogging this application! So irresponsible and impolite guys ! Poor encounter!
Now monitor your orders conveniently on bigbasket. Introducing 'Purchase Assistant' to help with every thing that you need to know about your active orders. Keep track of order position with 'Buy Assistant' proper from your time it is positioned till the shipping and delivery at your doorstep!
* Easy lookup selections: Quickly store from a earlier buys with the help of SmartBasket, else use our numerous lookup solutions: scan the bar code lookup, give voice instructions, use filters on groups or brands.
Check out discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience prompted. We will get back for you. Kindly spare us a while.
Their common solutions are We are going to refund without even knowing what purchaser is under-going and 2nd we reorder product for you but which will be offered in upcoming produce slot which might be a single comprehensive day. So that you buy a little something and watch for 2 days to get a blunder by them.
At bigbasket your purchasing working experience is our precedence and we'd love to know how we will boost our app in addition to services.
Restricted assortment: I required a certain brand name of milk items, couldn’t uncover it on Major Basket. Also necessary a certain brand of cookies, could not obtain.
Beneath-ripe bananas: Numerous produce, exclusively bananas, get seven times in an effort to achieve maturity instantly right after Big Container delivers. So now we're purchasing the bananas via a close by shop. This is the prevalent fruit syndrome, we’ve discovered.
karthik srividhya My spouse has an account in Bangalore and we are already working with them for more than six months now. It has considerably simplified our weekend procuring, no uncertainties about that. A person prevent purchasing for the vast majority of products and scheduled delivery, varieties a lot better than other web pages. The massive challenge is the caliber of men and women Doing work the two in client care and supply. They're going to hold screening your limits, whether you accept late delivery, early supply, expired products and solutions, spoiled greens, faulty card machine, lacking objects, cancelled merchandise, swapped products and solutions, the record goes on, and everytime You will need to hold reinforcing your requirements and limits.
Taurian Virus Their time slots are hardly ever influence for us considering the fact that It's important to hold out 1 whilst day for shipping and delivery. Then they've got express which they are saying 2 hour supply but what you will need just isn't accessible for Categorical. Multiple occasions received wrong orders, and now they need me to attend another excess working day for an order that they Homepage misplaced.